Legal

Payments & Refund Policy

Last updated: 14 October 2026

How payments, cancellations and refunds work at NUKE.

Payments

The setup fee and first monthly fee are due before work starts. After that, the monthly fee is due each month for the month ahead. If you prefer to pay the full 3-month term upfront, ask us about the upfront discount.

Ad spend

Your ad budget is never paid to NUKE. You pay Meta and other platforms directly from your own ad account, so it is never refundable by us.

Setup fee

The setup fee covers the first-month work such as the audit, store setup and campaign setup. Once that work has started, the setup fee is non-refundable.

Monthly fee

The monthly fee is for work planned and delivered in that month, so it is not refundable once the month has started. The 3-month minimum term applies to every package.

If we miss the agreed scope

If we do not deliver something listed in your package for the month, tell us in writing. We will complete it the following month or adjust the next invoice for the missed part.

How to cancel

Send us a written request by email or WhatsApp. After the 3-month minimum, cancellation takes effect at the end of the month that is already paid.

Questions? Email info@nuke.com.pk or WhatsApp 0335 6284666.